What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.In your role as Senior Field Genomics Support Scientist, you will have the opportunity to work with key opinion leaders throughout the United States and Canada to help them implement and innovate with our industry leading genomic analysis platforms including Emedgene and Illumina Connected Insights. You will develop deep scientific and technical knowledge of the platform and its capabilities and use it to help our customers quickly scale their ability to interpret genomic data and cultivate successful customer relationships.

Your feedback and expertise will also be critical to driving innovation in the platform through frequent work with our product development team. You will have the opportunity to advocate for your customers’ needs and to participate in early access and feedback for new versions. You will also work alongside an award-winning team skilled at partnering with customers to improve all aspects of our customers informatics environment from wet lab to secondary and tertiary analysis.

If you’re passionate about the future of genomics, enjoy a multi-disciplinary, fast-paced and innovative environment, and have great communication, project management, and technical skills, this is the role for you!

Responsibilities:

Develop a deep scientific and technical knowledge of the Illumina’s genomic analysis products with a focus on tertiary products
Connect customer requirements with platform functionality to streamline analysis workflows and ensure customer success
Use genetics and platform knowledge to consult with customers and optimally implement analysis SOPs to customer requirements
Work closely with the technical support and development teams to troubleshoot and solve challenging genomic analysis problems
Consult as a commercial subject matter expert for Illumina software solutions
Participate in productization discussions for new platform features. Test new platform features and gather feedbackfrom current customers.

Requirements:

Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
Experience in genomic variant interpretation required, including applying guidelines set out by ACMG and ClinGen for SNVs and CNVs. This experience should include working with population frequency databases (gnomAD, DGV, etc.), classification databases (ClinVar, ClinGen, MitoMap, etc.) in silico prediction models (REVEL, spliceAI, CADD, etc.) and disease databases (OMIM, MONDO, Orphanet, etc.).
Working understanding of sequencing data analysis including common alignment and variant calling tools and file formats required.
Experience in writing variant interpretations and genetic test reports preferred.
Prior experience supporting customers especially in a highly scientific / technical field preferred
Excellent troubleshooting, communication, organizational and interpersonal skills highly valued
MS or PhD in a Life Science degree (Genetics, Molecular Biology, Computational Biology) or equivalent genomic research or clinical background preferred

The estimated base salary range for the Sr Field Genomics Support Scientist role based in the United States of America is: $107,700 - $161,500. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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Sr Field Genomics Support Scientist

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